Billing Terms and Conditions
Luminous Home Payment Policy
1. Accepted Payment Methods
At Luminous Home, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:
- Credit & Debit Cards: Visa, MasterCard, American Express
- PayPal
- Apple Pay & Google Pay
- Bank Transfers (for bulk orders – contact us for details)
All payments are processed in Great British Pound (GBP).
2. Payment Processing
- Payments must be completed at the time of purchase.
- Orders will not be processed or shipped until full payment has been received.
- If a payment is declined or fails, the order will not be confirmed.
3. Pricing & Currency
- All prices listed on the Luminous Home are in Great British Pound (GBP).
- Prices are subject to change without notice.
- Any applicable taxes and shipping fees will be calculated at checkout.
4. Secure Payment Processing
- The Luminous Home Shop uses SSL encryption and trusted payment gateways to ensure your transactions are secure.
- We do not store your credit card or payment details.
5. Refunds & Chargebacks
- Refunds are processed according to our Refund & Return Policy.
- Unauthorised chargebacks will be disputed. If you experience any issues, please contact us first at
6. Fraud Prevention
- Luminous Home reserves the right to cancel or hold any order suspected of fraud or unauthorised activity.
- Additional identity verification may be requested for high-value transactions.
7. Contact Us
Contact Information:
Store Name : Luminous Home
Email : Info@luminous-home.co.uk
Telephone Number : +44 757 580 0187
Address : 110, 39 Ludgate Hill, London, EC4M 7JN
Customer Service: Monday to Friday: 9:00 AM – 5:00 PM (GMT)
We will respond to your request within 24 hours
Thank you for shopping at Luminous Home!