Billing Terms and Conditions

Luminous Home Payment Policy

1. Accepted Payment Methods

At Luminous Home, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:

  • Credit & Debit Cards: Visa, MasterCard, American Express
  • PayPal
  • Apple Pay & Google Pay
  • Bank Transfers (for bulk orders – contact us for details)

All payments are processed in Great British Pound (GBP).

2. Payment Processing

  • Payments must be completed at the time of purchase.
  • Orders will not be processed or shipped until full payment has been received.
  • If a payment is declined or fails, the order will not be confirmed.

3. Pricing & Currency

  • All prices listed on the Luminous Home are in Great British Pound (GBP).
  • Prices are subject to change without notice.
  • Any applicable taxes and shipping fees will be calculated at checkout.

4. Secure Payment Processing

  • The Luminous Home Shop uses SSL encryption and trusted payment gateways to ensure your transactions are secure.
  • We do not store your credit card or payment details.

5. Refunds & Chargebacks

  • Refunds are processed according to our Refund & Return Policy.
  • Unauthorised chargebacks will be disputed. If you experience any issues, please contact us first at 

    Info@luminous-home.co.uk

6. Fraud Prevention

  • Luminous Home reserves the right to cancel or hold any order suspected of fraud or unauthorised activity.
  • Additional identity verification may be requested for high-value transactions.

7. Contact Us

Contact Information:

Store Name : Luminous Home
Email : Info@luminous-home.co.uk
Telephone Number :  +44 757 580 0187
Address :  110, 39 Ludgate Hill, London, EC4M 7JN


Customer Service: Monday to Friday: 9:00 AM – 5:00 PM (GMT)

We will respond to your request within 24 hours

Thank you for shopping at Luminous Home!